Frequently Asked Questions
Please see below for answers to our most frequent questions. If this doesn’t solve the problem, please send an email to our helpdesk at .
Access materials and chat
You need to be logged into your Sched account on the app or your computer to access the conference materials and chat app. You are able to see the schedule without logging in. Materials are attached to the sessions. Open the session to see the documents.
Log in Issue:
Forgotten password: to reset your password. Please keep an eye out for an email from National Public Defense Virtual Conference to log in and re-set your password. Sched will not automatically save your password, so make sure you have saved it somewhere that you can remember.
I’ve registered but have never set a password:
Please email . What most likely happened is the automated email from Eventbrite/Sched did not come through OR the process of setting up your Sched account was incomplete, so your account is currently considered “Inactive.” Please email our for support. If you have your order confirmation # from Eventbrite, please include that information.
CLE or CEU?
To keep costs as low as possible, NAPD did not apply for CLE or CEU for this event.
